Kilgore Service, a leader in commercial HVAC repair in Houston, swiftly responded to an emergency HVAC repair request after a natural disaster caused system failure at a 14-story condominium high-rise. The record-breaking winter storm of February 2021 led to massive power outages across Texas, severely impacting HVAC systems citywide. Upon receiving the emergency call, Kilgore Service immediately dispatched a team to assess the damage and provide a temporary solution.
Rapid Response with Temporary Cooling Solutions
As the service crew inspected the HVAC system, they deployed one of the last available 3-million BTU temporary cooling units in Texas. This rapid intervention provided immediate relief to residents as power was gradually restored in the Houston area.
Assessing the Cooling Tower Damage
A thorough damage assessment revealed that both cooling towers had suffered catastrophic failures. These towers operated on a closed-loop system, utilizing internal coils where water circulates. With temperatures plummeting below freezing, the coils burst, leading to extensive damage. The lead cooling tower had 42 ruptured tubes, while the lag unit sustained 33 failures.
Cost-Effective HVAC Repair & Upgrade Solutions
Kilgore Service presented the property management team with cost-effective solutions, ultimately leading to a complete cooling tower replacement. Upgrading the HVAC system with modern components provided multiple benefits, including:
- Improved energy efficiency
- Reduced environmental impact
- Enhanced system controllability
- Lower maintenance costs
- Compliance with updated building codes
Overcoming Supply Chain Challenges
The widespread impact of the storm resulted in over 220 cooling tower failures across the Houston area, creating a high demand for replacements. Despite supply chain constraints, Kilgore Service swiftly secured two new cooling towers within days.
HVAC System Installation & Commissioning
Kilgore Service remains a trusted leader in commercial HVAC repair, offering efficient and reliable solutions for complex system failures.
To expedite the repair process, Kilgore Service initiated the demolition phase, removing outdated water and electrical lines along with the damaged electrical and automation control panels. The existing cooling towers were safely decommissioned and removed using a crane, ensuring a seamless transition to the upgraded system.
Once the new cooling towers arrived on-site, the team began the HVAC system installation, integrating electrical and plumbing components with precision:
- Re-piped 2-to-8-inch waterlines
- Connected new electrical lines
- Installed modern control panels
- Integrated and programmed a building automation system (BAS)
- Conducted leak testing and insulation
- Performed system startup and calibration
Insurance Assistance & Claims Processing
Trusted Commercial HVAC Repair in Houston
Rapid response times, expert service, and emergency HVAC repair solutions for businesses throughout Houston and metropolitan cities across Texas. Whether facing emergency repairs or seeking efficiency upgrades, our team is ready to provide industry-leading service tailored to your needs.
For reliable commercial HVAC repair and maintenance, contact Kilgore Service today!